Contact Us
Official support and communication channels for Scientia Academy Store.
Last updated: March 12, 2026
1. Support Email
Please use the same email ID used for placing your order when requesting order-specific support.
2. Business Name
Scientia Academy
3. Typical Response Window
We aim to respond to most queries within 24 to 48 business hours.
4. For Faster Resolution, Include
- Order ID and registered email/phone.
- Issue category (payment, delivery, download, account, invoice).
- Relevant screenshots and transaction references.
5. Escalations
If your issue is unresolved after initial support communication, reply on the same email thread with the subject prefixed as Escalation: for priority review.
6. Legal and Compliance Queries
For legal notices, privacy requests, and policy clarifications, write to support@scientiaacademy.co.in with clear subject context.